Help Shape the Future of Point West Credit Union

We believe in the power of community, and at Point West Credit Union, our strength lies in the diversity and collective spirit of our members. As a member-owned financial cooperative, we are excited to invite passionate and committed individuals to apply for an opportunity to serve on the Point West Board of Directors and Supervisory Committee. Why Volunteer with Point … Continue reading

Privacy Policy Notice

Federal law requires us to tell you how we collect, share, and protect your personal information. Our privacy policy has not changed and you may review our policy and practices with respect to your personal information at or we will mail you a free copy upon request if you call us at 503.546.5000. Thank you for your continued membership!

Protecting Your Gift Card Purchases: A Holiday Shopping Reminder

We’ve received reports of scammers tampering with gift cards on store shelves. These individuals remove the cards, jot down the card information, and cover the scratched-off PIN to make them look brand new. When a shopper purchases and loads the card, the scammer can swiftly steal the funds, leaving the buyer with an empty gift card and a sense of … Continue reading

UPDATE – Posting Errors and Available Balances

Read our initial post here We have confirmed with our third-party processor that all erroneous pending transactions have been cleared from member accounts and all incorrectly posted transactions have been voided. Any fees assessed as a result of this situation should be reversed and resolved by end of day tomorrow, Friday 11/18. We are continuing to monitor member accounts and … Continue reading


Point West was made aware this morning of a significant error with our third party processor which caused debit transactions dating back to May 2021 to repost to member accounts. While they attempted to correct the issue immediately, many of your accounts may show significant amounts of pending transactions, or transactions may have actually posted, resulting in your accounts showing … Continue reading

Heads Up! Phishing scam via phone and text

We’ve received reports of members receiving text messages from non Point West phone numbers and phone calls from someone spoofing our toll-free number   (888-468-5826) asking for personal account information. These attempts are a phishing scam by someone posing as our employees. Point West will never ask for the full account number for your debit/credit card or full SSN/ITIN. Please be … Continue reading

New Twist to the Zelle Fraud Scam

Fraudsters continue to target members of credit unions offering Zelle by using a sophisticated scam to defeat 2-step authentication (also referred to as out-of-band authentication), which leverages the use of one-time passcodes. In a new twist to this scam, fraudsters are defeating out-of-band authentication with transaction details, which Zelle introduced to help curb the fraud. Details Credit unions offering Zelle … Continue reading

What Point West is doing in response to COVID-19

Updated 11:05 a.m. PT, April 27, 2020 Emergency Loan solution for our members Due to overwhelming demand, we have had to discontinue new applications for this program at this time. We will continue to explore ways to expand and reopen this program with our community partners and will update this page if there are any changes in availability. We will … Continue reading

Welcome to Flex Checking

Starting January 2020, our checking accounts are getting a makeover. We’re combining Eco Checking, Bonus Checking and Standard Checking into one amazing checking product. Introducing Flex Checking, your all-in-one rewards checking account. We’re keeping all the things you love, like no monthly fees, no minimum balance requirements and access to over 30,000 CO-OP ATMs across the country – but with … Continue reading

Call for Volunteers + Volunteer Interest Session

At the heart of every cooperative is a governing board of volunteers, derived from its membership. These volunteers are tasked with ensuring their organization is fiscally sound and focused on serving members now and into the future; the same is true here at Point West. Our mission-driven and dedicated volunteers serve on our board of directors and supervisory committee, guiding … Continue reading

External Link Warning!

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