Heads Up! Phishing scam via phone and text
We’ve received reports of members receiving text messages from non Point West phone numbers and phone calls from someone spoofing our toll-free number (888-468-5826) asking for personal account information. These attempts are a phishing scam by someone posing as our employees. Point West will never ask for the full account number for your debit/credit card or full SSN/ITIN. Please be assured that your personal and financial information is secure with us.
We recommend viewing this document that highlights 20 ways to block these types of mobile attacks and if you have any further questions, please email us at [email protected].