We’ve received reports of members receiving text messages from non Point West phone numbers and phone calls from someone spoofing our toll-free number (888-468-5826) asking for personal account information. These attempts are a phishing scam by someone posing as our employees. Point West will never ask for the full account number for your debit/credit card or full SSN/ITIN. Please be … Continue reading
Fraudsters continue to target members of credit unions offering Zelle by using a sophisticated scam to defeat 2-step authentication (also referred to as out-of-band authentication), which leverages the use of one-time passcodes. In a new twist to this scam, fraudsters are defeating out-of-band authentication with transaction details, which Zelle introduced to help curb the fraud. Details Credit unions offering Zelle … Continue reading
As you are probably now aware, Home Depot announced on September 8th that it’s investigating a data breach that could affect debit and credit cards. When you hear about a data breach in the news, please know that your Point West team continually works to protect your accounts. We have sophisticated fraud-monitoring tools and experts who actively monitor your account … Continue reading
We are getting reports of scammers (posing as a bank or credit union representatives) emailing or texting consumers, trying to get them to release social security numbers and more, under the veil of “protecting” card users from the recent Target stores data breach. Beware! These messages are a phishing scam in an attempt to steal personal information. Please ignore these … Continue reading
Point West Credit Union has become aware of fraudulent text messages being sent to both members and non-members regarding Point West debit cards. The text messages say:
“Point West C U general alert: Your debit card has been flagged – reactivation required.”
The text message also includes a phone number to call to reactive the card.
These text messages are a phishing scam in an attempt to steal personal information. Please ignore these messages and do not provide private information to anyone such as your card number or pin. Please be assured that your personal and financial information is secure. If you receive a message that you believe is suspicious, call Point West at 503.546.5000 (888.468.5826) to verify the validity of that message. Continue reading
Point West Credit Union has become aware of fraudulent text messages being sent to both members and non-member regarding Point West credit cards. The text message says:
“POINT WEST C.U. NOTICE: Your CARD has been DEACTIVATED. Please contact us at 503-895-3919”.
These text messages are a phishing scam in an attempt to steal personal information. Please ignore these messages and do not provide private information to anyone such as your card number or pin. Please be assured that your personal and financial information is secure. If you receive a message that you believe is suspicious, call Point West at 503.546.5000 (888.468.5826) to verify the validity of that message.
Point West Credit Union has become aware of fraudulent text messages being sent to both members and non-member regarding Point West credit cards. The text message says that the card will be deactivated and to call the phone number provided. These text messages are a phishing scam in an attempt to steal personal information. Please ignore these messages and take no action at this time. Please do not provide private information to anyone over the phone. If you receive a message that you believe is suspicious, call Point West at 503.546.5000 (888.468.5826) to verify the validity of that message. Continue reading
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