BEWARE of phishing attempts!

We’ve received reports from a few members receiving text messages from non-Point West phone numbers. These are phishing attempts by third-parties posing as Point West to gain access to your information. Point West will never ask for member information via text. Please be assured that your personal and financial information are secure with us. We also recommend viewing this document … Continue reading


New Twist to the Zelle Fraud Scam

Fraudsters continue to target members of credit unions offering Zelle by using a sophisticated scam to defeat 2-step authentication (also referred to as out-of-band authentication), which leverages the use of one-time passcodes. In a new twist to this scam, fraudsters are defeating out-of-band authentication with transaction details, which Zelle introduced to help curb the fraud. Details Credit unions offering Zelle … Continue reading



Cyber Security Awareness Resources

In today’s connected world, everyone benefits from cyber security awareness. A cybersecurity attack can result in everything from identity theft, to extortion attempts, to the loss of important data like family photos. That’s why it’s important to keep up to date with online safety. The National Cyber Security Alliance has a large resource library of relevant topics to make sure … Continue reading


Keep Fraudsters at Bay!

Over the phone, fraudsters will often: Claim that they’re from your bank, and ask you to go through security with them. Offer you a product/service from a company you’ve never heard of which seems to be a great deal. Offer you something from a company or organization you have heard of. Misrepresent what’s being offered (for example, offering too good … Continue reading


The Equifax Data Breach and You

As you may or may not know, we have experienced another major industry data breach, this time from Equifax. Reportedly, hackers may have accessed personal information from 143 million Americans, including social security numbers, birth dates, addresses, and in some cases driver’s license numbers. They also stole credit card numbers for about 209,000 people and dispute documents with personal identifying … Continue reading


Scheduled Maintenance: Sunday, June 18 2017

During the hours of approximately 4:00-8:00pm PST, our core system provider will be performing routine maintenance on our critical systems. During that time, you may experience interruptions with Online Banking, Online Bill Pay, Mobile Banking, Mobile Deposit, SpeedyLine, and real time ATM/Debit transactions. We appreciate your patience and understanding as we update our systems to better serve you, our members. … Continue reading


Cybersecurity and You: Before You Connect

From time to time, you’ll see Network Security posts straight from our Network Administrator. Sometimes you’ll see articles. Other times, videos. Not only are these posts informative, they’ll be entertaining as well! Here’s the first: We cannot negate that computers have become an important part of everyday life.  From helping us balance our accounts to checking up on what our … Continue reading


External Link Warning!

You are about to leave Point West Credit Union’s website. The linked site is not owned or operated by Point West and we are not responsible for the availability, content or security of the linked site. Point West is not responsible for any claim related to the goods or services obtained from the linked site. The privacy policies of the linked site may differ from those of Point West and we are not responsible for compliance with those policies.

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