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You've got questions, and we've got answers. Let us know what you need assistance with and we'll get back typically within one business day. If you need an immediate response, please give us a call or stop on by.
Contact Us
Submit your question online and we will get back to you typically within one business day.Address and Hours
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Corporate Mailing Address
P.O. Box 11999
Portland, Oregon 97211NOTE: Please do not send mail to the branch. Thank you!
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Branch Address
1107 NE 9th Ave, Suite 108
Portland, Oregon 97232 -
Our Hours
Monday-Wednesday: 9 AM – 5 PM
Thursday: 10 AM – 5 PM
Friday: 9 AM – 6 PM
Saturday-Sunday: Closed -
Phone Numbers
Telephone: 503.546.5000
Toll Free: 888.468.5826
Fax: 503.546.5010
Card Services Phone Numbers
eZCardInfo
1.866.604.0380
Automated Account Management
1.800.ASK.4BAL
ATM & Debit Lost/Stolen
800.543.5073
ATM/Debit PIN# Change
Within US: 1.866.297.3411
Outside of US: 727.227.9600
Credit Card Lost/Stolen
1.800.991.4961
Fraud and Dispute
1.800.600.5249
Mon-Fri: 5:00am to 5:45pm PT
Sat: 6:00 am to 11:45am PT
Holiday Closures
01/16/23: Martin Luther King, Jr. Day
02/20/23: Presidents’ Day
05/29/23: Memorial Day
06/19/23: Juneteenth
07/04/23: Independence Day
09/04/23: Labor Day
10/09/23: Indigenous Peoples’ Day
11/10/23: Veterans Day
11/23/23: Thanksgiving Day
11/24/23: Day After Thanksgiving
12/25/23: Christmas Day
01/01/24: New Year’s Day