Contact Us

You've got questions, and we've got answers. Let us know what you need assistance with and we'll get back typically within one business day. If you need an immediate response, please give us a call or stop on by.

Contact Us

Submit your question online and we will get back to you typically within one business day.
  • This field is for validation purposes and should be left unchanged.

Card Services Phone Numbers


Automated Account Management

ATM & Debit Lost/Stolen

ATM/Debit PIN# Change
Within US: 1.866.297.3411
Outside of US: 727.227.9600

Credit Card Lost/Stolen

Point West Credit Union

Point West Credit Union
1107 NE 9th Ave, Suite 108
Portland, Oregon 97232
Get Directions

Mailing Address
P.O. Box 11999
Portland, Oregon 97211

If you’re in the neighborhood, stop by!
Our doors are open to assist you during the following operational hours:

Monday-Wednesday: 9 AM – 5 PM
Thursday: 10 AM – 5 PM
Friday: 9 AM – 6 PM
Closed Weekends

Telephone: 503.546.5000
Toll Free: 888.468.5826
Fax: 503.546.5010

SpeedyLine Telephone Teller
503.546.5040 | 800.510.1719

Holiday Closures

1/1/18: New Year’s Day (observed)
1/15/18: Martin Luther King, Jr. Day
2/19/18: Presidents’ Day
5/28/18: Memorial Day
7/4/18: Independence Day
9/3/18: Labor Day
10/8/18: Indigenous Peoples’ Day
11/12/18: Veterans Day (observed)
11/22/18: Thanksgiving Day
11/23/18: Day After Thanksgiving
12/24/18: Christmas Eve (Early Closure)
12/25/18: Christmas Day
12/31/18: New Year’s Eve (Early Closure)

Sign Up for Point West ePoints!

Point West ePoints is our online newsletter, keeping you up to date on all things Point West.
  • This field is for validation purposes and should be left unchanged.

External Link Warning!

You are now leaving the The linked site is not owned or controlled by the credit union. The credit union is not responsible for the availability, content or security of the linked site. The credit union is not responsible for any claims related to any goods or services obtained from the linked site. The linked site’s privacy policies may differ from those of the credit union and the credit union is not responsible for compliance with those policies.

Go Back to Point West Continue to Link Location