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Submit your question online and we will get back to you typically within one business day.
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Card Services Phone Numbers


Automated Account Management

ATM & Debit Lost/Stolen

ATM/Debit PIN# Change
Within US: 1.866.297.3411
Outside of US: 727.227.9600

Credit Card Lost/Stolen




Point West Credit Union

Point West Credit Union
1107 NE 9th Ave, Suite 108
Portland, Oregon 97232
Get Directions

Mailing Address
P.O. Box 11999
Portland, Oregon 97211

If you’re in the neighborhood, stop by!
Our doors are open to assist you during the following operational hours:

Monday-Wednesday: 9 AM – 5 PM
Thursday: 10 AM – 5 PM
Friday: 9 AM – 6 PM
Closed Weekends

Telephone: 503.546.5000
Toll Free: 888.468.5826
Fax: 503.546.5010

SpeedyLine Telephone Teller
503.546.5040 | 800.510.1719


Holiday Closures

1/1/19: New Year’s Day
1/21/19: Martin Luther King, Jr. Day
2/18/19: Presidents’ Day
5/27/19: Memorial Day
7/4/19: Independence Day
9/2/19: Labor Day
10/14/19: Indigenous Peoples’ Day
11/11/19: Veterans Day
11/28/19: Thanksgiving Day
11/29/19: Day After Thanksgiving
12/24/19: Christmas Eve (Early Closure)
12/25/19: Christmas Day
12/31/19: New Year’s Eve (Early Closure)


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