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Address and Hours

  • Corporate Mailing Address

    P.O. Box 11999
    Portland, Oregon 97211

    NOTE: Please do not send mail to the branch. Thank you!

  • Branch Address

    1107 NE 9th Ave, Suite 108
    Portland, Oregon 97232

  • Our Hours

    Monday-Wednesday: 9 AM – 5 PM
    Thursday: 10 AM – 5 PM
    Friday: 9 AM – 6 PM
    Saturday-Sunday: Closed

  • Phone Numbers

    Telephone: 503.546.5000
    Toll Free: 888.468.5826
    Fax: 503.546.5010

Card Services Phone Numbers

eZCard Website


Automated Account Management

ATM & Debit Lost/Stolen

ATM/Debit PIN# Change
Within US: 1.866.297.3411
Outside of US: 727.227.9600

Credit Card Lost/Stolen

Fraud and Dispute
Mon-Fri: 5:00am to 5:45pm PT
Sat: 6:00 am to 11:45am PT

Holiday Closures

  • Martin Luther King, Jr. Day: 01/15/24
  • Presidents’ Day: 02/19/24
  • Memorial Day: 05/27/24
  • Juneteenth: 06/19/24
  • Independence Day: 07/04/24
  • Labor Day: 09/02/24
  • Indigenous Peoples’ Day: 10/14/24
  • Veterans Day: 11/11/24
  • Thanksgiving Day: 11/28/24
  • Day After Thanksgiving: 11/29/24
  • Christmas Eve: 12/24/24 (2:00 PM Closure)
  • Christmas Day: 12/25/24
  • New Year’s Eve: 12/31/24 (2:00 PM Closure)
  • New Year’s Day: 01/01/25

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