Effective May 5th, when you call Point West during business hours, you will ALWAYS talk with a Point West employee, guaranteed! Based on member feedback, we are discontinuing our 24/7 third-party call center service. During non-business hours, you may call and leave us a message – we will get back to you the next business day. Thank you for your … Continue reading →
Why spend more than you should to have someone else do your taxes for you? TurboTax puts the power in your hands to keep more of your hard earned money, with the peace-of-mind of knowing you have experts in your corner every step of the way. Plus, Point West Credit Union has partnered with Invest in America and TurboxTax so … Continue reading →
The 2011 and 2012 Annual Membership Surveys indicated members place Point West Employees as their #1 reason for banking at Point West; AND rank Point West Employees #1 for quality when compared to other Point West attributes. We want our Team Members to continue to provide you with a high level of knowledge and service, as this directly impacts the … Continue reading →
Online Bill Pay will not be available on Wednesday, December 19th between 1:30am and 4:30am Pacific Time. Regularly scheduled maintenance will be done during this time. We apologize for any inconvenience. Thank you.
In this edition of Points Quarterly, Point West’s quarterly member newsletter, you will read about the following: Point West’s Logo Nationally Recognized International Credit Union Day Point West Around Town with Portland Pedal Power The Oregon Handmade Bicycle Show and so much more! Read it here!
Online bill pay will not be available on Wednesday, September 26th between 1:30am and 4:30am. Regularly scheduled maintenance will be done during this time. We apologize for any inconvenience. Thank you.
Please Note: Regular Maintenance is scheduled for the Bill Pay system on Saturday, March 24th from 5:00am – 8:00am EST. Service will be disrupted during this time. We apologize for the inconvenience.
You may have experienced difficulties using your debit card today. We apologize for any inconvenience this may have caused. The system interruption affected many VISA users and was not specific to Point West members. VISA is taking the necessary steps to resolve this issue quickly. VISA has a strong reputation for reliable processing. We expect this issue to be resolved … Continue reading →
Have you looked at the calendar recently and thought, “How can it be October already?” We’re marveling with you at the swift passage of time and realize, today’s lifestyles race at a breakneck pace. With many of us juggling crammed schedules and tottering under heavy loads, we often need quick action and even faster results. When it gets down to it, it’s all about the speed. That’s why we’re exceedingly pleased to announce several technology upgrades that increase our speed of service and add time back in your day.
We’re investing in you by offering improved and enhanced technology tools that’ll make doing business with Point West Credit Union easier, faster, and more satisfying. And we’re bringing you this through carefully selected technology partners that keep our operational costs low while providing the high service standards you expect. Here’s what’s coming up: Continue reading →
Point West Credit Union has become aware of fraudulent text messages being sent to both members and non-member regarding Point West credit cards. The text message says that the card will be deactivated and to call the phone number provided. These text messages are a phishing scam in an attempt to steal personal information. Please ignore these messages and take no action at this time. Please do not provide private information to anyone over the phone. If you receive a message that you believe is suspicious, call Point West at 503.546.5000 (888.468.5826) to verify the validity of that message. Continue reading →
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