As you are probably now aware, Home Depot announced on September 8th that it’s investigating a data breach that could affect debit and credit cards. When you hear about a data breach in the news, please know that your Point West team continually works to protect your accounts. We have sophisticated fraud-monitoring tools and experts who actively monitor your account for abnormal spending patterns and ATM activity. If we see something unusual, we move fast to keep your card, as well as your personal information, safe.
Please continue to use your Point West debit and credit cards with confidence. Should we have any concerns about your card, we will contact you, take immediate action to secure your information and send you a new card.
We recommend you regularly review your purchases in Online Banking or on your statement. If you see anything unusual, please contact us right away at [email protected] or 503.546.5000. You can also sign up for text or email alerts via Mobile Alerts by logging on to Online Banking — you’ll find several notification options, including low balance notifications, transaction notifications, and even notifications for when your account is accessed via Online Banking.
As always, thank you for your membership and business here at Point West!