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Mobile Check Deposit Change

On July 1, 2018, we’re updating our requirements for accepting checks via our Mobile Deposit service. These requirements will help Point West reduce fraud and protect you from having lost or stolen checks resubmitted by would-be thieves. Starting next month, your Mobile Deposit items will not be accepted unless they include the following information visible on the back of your submitted check:

  1. Your name or business name
  2. The written words “For Mobile Deposit Only
  3. The written words “Point West Credit Union or PWCU
  4. Your Member Number

Again, we cannot accept Mobile Deposit items without the aforementioned items. Our Mobile Banking app will remind you of these items before you take a picture of the back of the check. For help with the mobile app, check out our Mobile Banking Guide (en Español).

If you have any questions,  please email us or give us a call at 503.546.5000. Thank you for your continued membership and understanding!

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