We’re currently experiencing higher call volume, and wait times may be longer than usual. For non-urgent needs, we encourage you to email our team at contact@pointwestcu.com—we’re here to help. ... Read more
Outage
The transaction issues from earlier this morning are now resolved, and all services are running normally. We appreciate your patience during this downtime. ... Read more
Branch Closure
Point West will be closed on Friday, July 3 in observance of Independence Day. You can access your account anytime using the Point West Mobile App, Online Banking at www.pointwestcu.com, or at any Point West or CO-OP ATM. ... Read more
Notice
Benefits Navigator is your FREE, one-stop resource for finding and accessing government and community support — all in one place.
Point West will be closed on Friday, June 19th for Juneteenth. You can access your account anytime using the Point West Mobile App, Online Banking at www.pointwestcu.com, or at any Point West or CO-OP ATM. ... Read more
Branch Closure
Point West will be closed on Monday, May 25 for Memorial Day. You can access your account anytime using the Point West Mobile App, Online Banking at www.pointwestcu.com, or at any Point West or CO-OP ATM.
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Point West estará cerrado el lunes, 25 de mayo de 2026, Día Conmemorativo. Puede acceder a su cuenta en cualquier momento utilizando la aplicación móvil de Point West, la Banca en Línea en www.pointwestcu.com, o en cualquier cajero automático de Point West o CO-OP. ... Read more
Fraud
Protect Yourself from Scams. Point West will never call to ask for personal or account information. If you’re unsure, hang up and call us back directly at 503.546.5000. ... Read more
Notice
Our Annual Member Business Meeting will take place virtually on Wednesday, May 6, 2026 from 3:30 PM – 4:30 PM! RSVP and view Annual Meeting documents by clicking HERE. ... Read more
Notice
2026 marks 10 years of Point West Credit Union being a Juntos Avanzamos credit union — a national designation recognizing credit unions committed to serving and empowering Hispanic and immigrant communities. Point West was the first credit union in Oregon to receive this prestigious designation.... Read more
Notice
Tax Season: Filing Options for You: We want to make filing your taxes as easy and affordable as possible. Whether you prefer guided software, professional support, or a no‑cost option, we’ve made sure you have clear choices. ... Read more
Branch Closure
Point West will be closed on Monday, February 16 for Presidents Day. You can access your account anytime using the Point West Mobile App, Online Banking at www.pointwestcu.com, or at any Point West or CO-OP ATM. ... Read more
Notice
We will be updating our Fee Schedule, effective April 1, 2026. We encourage you to take a moment to look over the changes so you understand how they may affect your account.
If you have questions, please call us at 503.546.5000 or email contact@pointwestcu.com. Thank you for your continued membership with us! ... Read more
Branch Closure
Point West will be closed on Monday, January 19 for Martin Luther King Jr. Day. You can access your account anytime using the Point West Mobile App, Online Banking at www.pointwestcu.com, or at any Point West or CO-OP ATM. ... Read more
Branch Closure
Point West will close at2:00 PM on Wednesday, December 31 for New Year’s Eve, and will be closed on Thursday, January 1 for New Year’s Day. You can access your account anytime using the Point West Mobile App, Online Banking at www.pointwestcu.com, or at any Point West or CO-OP ATM. ... Read more
Notice
Federal law requires us to tell you how we collect, share, and protect your personal information. Our privacy policy has not changed and you may review our policy and practices with respect to your personal information at www.pointwestcu.com. ... Read more
Branch Closure
Point West will be closed on Tuesday, November 11, in observance of Veterans Day. You can access your account anytime using the Point West Mobile App, Online Banking at www.pointwestcu.com, or at any Point West or CO-OP ATM. ... Read more
Fraud
We’ve received multiple reports of scammers spoofing Point West’s phone number and impersonating our fraud department. These calls may sound convincing and appear legitimate. ... Read more
Notice
The recent issue affecting VISA credit card payment posting has been resolved. All impacted payments will be reflected on accounts today, 5/14/25. ... Read more
Point West is proud to hold the Low-Income Designation (LID) from the National Credit Union Administration (NCUA). This designation grants us access to enhanced resources, allowing us to better serve underserved and low-income communities with the support they need to thrive.
We’re Different, Because You Deserve More
We’re rewriting the rules of banking with a not-for-profit, member-owned approach. Our bilingual team is passionate about financial inclusion, equity, and empowering the underserved. Together, we’re building a stronger community.
We Are CDFI Certified
Point West’s CDFI (Community Development Financial Institutions) certification underscores our commitment to fostering community development. Through affordable loans and tailored support, we help empower low and moderate-income members and businesses in the Portland metro area. As a certified CDFI, we can access grants from the U.S. Treasury, collaborate with community organizations, and attract funding from foundations, corporations, and local governments. We’re proud to join over 800 CDFIs nationwide, driving financial inclusion and opportunity.
Point West Supports Our Community
At Point West, we understand that a thriving community leads to better financial well-being for everyone. That’s why we’re committed to giving back through volunteer efforts, charitable contributions, and building meaningful partnerships that strengthen our community.
Argelia
“I have been a member since it was Hacienda CDC Credit Union. When they opened in the Killingsworth area, I was one of the first members that they had. It was a small credit union, but I liked that everyone…
“It’s been over 30 years since it was Hacienda CDC Credit Union. My first bank was US Bank, and back in the day, they could not help me with a credit card. So, I went to Point West for one,…
“I’ve had accounts with banks and credit unions, and credit unions have always stepped up for me. The customer service and feeling I get when coming into the branch is incredible. Everyone’s so friendly here.”
“I came to Oregon in December 1998. My husband had already been a Point West Credit Union member, as it was then known as Multco Credit Union. Point West Credit Union has been amazing in helping me reach my goals….
“Joining Point West was atrue turning point in my financial life. Their team took the time to guide me through opening a savings account and securing a line of credit. With that, I paid off high-interest credit cards and…
“Point West Credit Union partnered with the Ways to Work program to help me secure my first auto loan as a single mom—a life-changing moment. Having reliable transportation gave me the confidence to pursue a better-paying job, which opened the…
“I joined Point West around 1980 when I started at Multnomah County Animal Control. I was tired of big banks and wanted something easy. Through ups and downs, Point West has been there for me—helping me refinance my home, make…
“When I arrived in this country, I didn’t know where to start. My brother recommended Point West because they had bilingual staff who explained everything in Spanish. They helped me build credit with personal and auto loans, open savings accounts…
“When I joined Point West, I had just started working for Multnomah County and struggled with conventional banks. Point West was exactly what I needed. Over the years, they’ve helped my wife and me with checking, savings, credit cards, car…