Member Stories
Telling stories, changing lives.
Telling stories, changing lives.
At Point West, we’re committed to making a difference in every corner of our community through education, access, and financial empowerment. We take pride in being a financial institution that prioritizes lending and financial services to immigrants. Explore our impact numbers and member stories to see how we’re creating lasting change.
Jose
“It’s been over 30 years since it was Hacienda CDC Credit Union. My first bank was US Bank, and back in the day, they could not help me with a credit card. So, I went to Point West for one,…
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Argelia
“I have been a member since it was Hacienda CDC Credit Union. When they opened in the Killingsworth area, I was one of the first members that they had. It was a small credit union, but I liked that everyone…
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Keith
“I’ve had accounts with banks and credit unions, and credit unions have always stepped up for me. The customer service and feeling I get when coming into the branch is incredible. Everyone’s so friendly here.”
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Scott S., Member since 1991
“When I joined Point West, I had just started working for Multnomah County and struggled with conventional banks. Point West was exactly what I needed. Over the years, they’ve helped my wife and me with checking, savings, credit cards, car…
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Norma M., Member since 2004
“When I arrived in this country, I didn’t know where to start. My brother recommended Point West because they had bilingual staff who explained everything in Spanish. They helped me build credit with personal and auto loans, open savings accounts…
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Molly J., Member since 1980
“I joined Point West around 1980 when I started at Multnomah County Animal Control. I was tired of big banks and wanted something easy. Through ups and downs, Point West has been there for me—helping me refinance my home, make…
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Melissa M., Member since 2020
“Point West Credit Union partnered with the Ways to Work program to help me secure my first auto loan as a single mom—a life-changing moment. Having reliable transportation gave me the confidence to pursue a better-paying job, which opened the…
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Jose S., Member since 2025
“Joining Point West was a true turning point in my financial life. Their team took the time to guide me through opening a savings account and securing a line of credit. With that, I paid off high-interest credit cards and…
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