Point West’s Next Chapter

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Point West’s Next Chapter

A Thoughtful Leadership Transition

Beginning January 1, 2027, CEO Amy Nelson and Chief Innovation Officer Steve Pagenstecher will serve together as Co-CEOs. They will lead Point West side by side through January 31, 2028, when Amy Nelson will retire and Steve Pagenstecher will transition to CEO.

The extended transition is part of an intentional succession planning process led by Point West’s Board of Directors. It provides more than a year for Amy Nelson and Steve Pagenstecher to work together while maintaining the mission, values and community commitment that have long guided Point West.

Building on Strong Leadership

Steve Pagenstecher has spent 13 years at Point West, helping shape the organization, its strategy and the way we serve our members and communities. His transition to CEO represents continuity in Point West’s leadership and direction.

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Looking Ahead

For Amy Nelson, the transition comes after nearly 20 years of service to Point West and leadership through some of the credit union’s most defining periods. While her retirement is still more than a year away, the transition gives Point West time to move into its next chapter together.

“This is an exciting new chapter for our cooperative. We have plenty of work ahead of us, and I’m grateful we’ll have the time to make this transition together,” said Amy Nelson.

Throughout the transition, Point West will remain focused on the same North Star that has guided our work: ensuring everyone has the opportunity to build a brighter financial future.

Read the full announcement
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