Important Debit Card Activation Notice - Point West Credit Union

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Notice

Government Shutdown Assistance: Feeling the strain from the government shutdown? You are not alone. If you have a loan with us and are being affected, we have options to help ease the burden. ... Read more

Notice

Important Debit Card Activation Notice: Due to a recent system migration, debit cards mailed before October 24 may display an outdated activation phone number. These cards were issued under our previous system, and the number printed on the sticker is no longer valid. ... Read more

Branch Closure

Point West will be closed on Monday, October 13, in observance of Indigenous Peoples’ Day. You can access your account anytime using the Point West Mobile App, Online Banking at www.pointwestcu.com, or at any Point West or CO-OP ATM. ... Read more

Notice

⚠️ Scheduled Maintenance Alert: Our website may be temporarily unavailable for up to 30 minutes between Aug 11–15, from 12–3 AM PT due to server maintenance. Thank you for your patience! ... Read more

Fraud

We’ve received multiple reports of scammers spoofing Point West’s phone number and impersonating our fraud department. These calls may sound convincing and appear legitimate. ... Read more

Notice

The recent issue affecting VISA credit card payment posting has been resolved. All impacted payments will be reflected on accounts today, 5/14/25. ... Read more

Due to a recent system migration, debit cards mailed before October 24 may display an outdated activation phone number. These cards were issued under our previous system, and the number printed on the sticker is no longer valid.

If you are unable to activate your card using the number provided on your card, please call the new activation number: 833.541.0780.

Cards mailed on or after October 24 include the correct activation number and are not affected. We appreciate your patience and understanding as we continue to enhance your banking experience.