Will I have to create a new username/password for Online/Mobile Banking?

For better or worse, YES. To ensure a smooth transition, you’ll have to re-register even if you have an existing account on our current online/mobile banking platform. You will be required to create a new username and password. More details on how to do this will be coming in the near future.

We recognize this will be a significant inconvenience to users have become accustomed to our current systems – but as security concerns and the prevalence of online services has evolved, creating a system that balances convenience and security is more critical than ever. We appreciate your understanding and look forward to working with you to ensure you have safe, reliable access to our new Online and Mobile Banking platforms.

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