Contact Us
Need help? We’re here to assist!
Contact us and expect a reply within 1 business day.
For urgent needs, please call or drop by the branch.
Call Us
Telephone: 503.546.5000
Toll Free: 888.468.5826
Fax: 503.546.5010
Addresses
Branch – 1107 NE 9th Ave, Suite 108, Portland, OR 97232
Mailing – PO Box 11999, Portland, OR 97211
NOTE: Please do not send mail to the branch.
Manage Your Cards
eZCard Website
eZCardInfo – 1.866.604.0380
Automated Account Management – 1.800.ASK.4BAL
ATM/Debit PIN# Change –
Within US: 1.866.297.3411
Out of US: 727.227.9600
Report a Lost or Stolen Card
ATM & Debit Lost/Stolen – 800.543.5073
Credit Card Lost/Stolen – 1.800.991.4961
Fraud and Dispute – 1.800.600.5249
Mon-Fri: 5:00am to 5:45pm PT,
Sat: 6:00 am to 11:45am PT
Contact Us
Submit your question online and we will get back to you typically within one business day.