Important: Payment Processing Delay
We want to let you know about an ongoing issue affecting some recent payments.
Due to a file transmission issue with our payment processor, the following payment windows have not posted to accounts:
- Payments made between 3:30 PM on May 2nd and 3:30 PM on May 5th.
- Payments made between 3:30 PM on May 8th and 3:30 PM on May 9th.
- Payments made between 3:30 PM on May 9th through 2:30 PM on May 12th.
We will keep you updated as soon as we have more information. We sincerely apologize for the inconvenience and appreciate your patience as we work to resolve this matter. If you have questions or need assistance in the meantime, please don’t hesitate to contact us at 503.546.5000 or [email protected].