Fraud Alert

Point West Credit Union has become aware of fraudulent text messages being sent to both members and non-members regarding Point West debit cards. The text messages say:

“Point West C U general alert: Your debit card has been flagged – reactivation required.”
The text message also includes a phone number to call to reactive the card.

These text messages are a phishing scam in an attempt to steal personal information. Please ignore these messages and do not provide private information to anyone such as your card number or pin. Please be assured that your personal and financial information is secure. If you receive a message that you believe is suspicious, call Point West at 503.546.5000 (888.468.5826) to verify the validity of that message. Continue reading

Alert: VISA Issue

You may have experienced difficulties using your debit card today. We apologize for any inconvenience this may have caused. The system interruption affected many VISA users and was not specific to Point West members. VISA is taking the necessary steps to resolve this issue quickly. VISA has a strong reputation for reliable processing. We expect this issue to be resolved … Continue reading

External Link Warning!

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