Our Impact

Telling stories, changing lives

Our focus at Point West is on driving impact that supports every member of our community through education, access and direct economic benefits. We are one of the few financial institutions that provides lending and services to immigrants. Read our impact numbers and stories to see how we are transforming the lives of our members and the diverse people of our community.


  • Loans to Non-Citizens Residing in Oregon

    In 2019, 30% of all new loans were to non-citizen members.

  • A Credit Union for All

    More than 40% of Point West’s members are people of color. We strive to ensure our member service team, leadership and volunteer board of directors also reflect the diversity of our membership and community.

  • Moderate-Low Income Lending

    In 2019, more than 50% of all new loans were made to members with annual incomes of $50,000 or less.

  • Leveraging Savings for Greater Opportunities

    In 2019, Point West opened nearly 40 matched savings Individual Development Accounts (IDAs) in conjunction with its community partners. These accounts can be matched 3-1 with community funding to help members save for college, a home, retirement, and more.


Francy B - Member since 2015

“Las personas que trabajan aqui son muy amables, solucionan nuestras preguntas y situaciones rapido y facil, hablan español y siempre estan dispuestos a ayudar a sus clientes.”

Trent L - Member since 2013

“Extremely reliable banking and friendliest staff. Everyone is very helpful with understanding errors/problems, and there is an extremely low rate of problems.”

Angel M - Member since 2004

“Tuvé una accidente de trabajo que me dejo con mucho deuda financiera. Point West me aprovó credito cuando más lo necesitaba.”

Wanda H - Member Since 1978

“I love the staff. They are very friendly and efficient. I’m always treated well and have had good experiences. this is like a family working together.”

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